Absolutely disappointing experience at this restaurant after booking through First Table. I called well ahead to let them know we would have one extra person, and we were happy to pay the full price. However, upon arrival, we were met with a rude greeting, being asked if we wanted to order drinks or leave. It set a negative tone right from the start.
Things didn’t improve from there. After ordering, a staff member approached us in a stressful and rude manner, repeatedly insisting that we pay full price—something we had already agreed to. It made us feel incredibly uncomfortable.
The food itself was equally disappointing. We were served raw chicken, which we had to send back. When it was returned, it was overcooked to the point of being inedible. To make matters worse, the dishes we ordered without spice (due to our friends' allergies) came out ridiculously spicy.
The Pad Thai was a disaster—watery, flavorless, and the prawns tasted terrible, like dirt.
All in all, it was a very frustrating experience.
Poor service, rude staff, and food left a bad taste in our mouths (literally and figuratively).
Given the poor treatment and quality of the meal, we won’t be returning and certainly wouldn’t recommend this restaurant to anyone.
If you can’t provide decent food and good service and make clients this uncomfortable, you shouldn’t be on First Table.
Nitin Amin
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December 27, 2024
Booked it through First Table. Absolutely beautiful atmosphere and the service was amazing. After a long time we had good Thai food! Will definitely visit again.
Taif Saraj
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June 02, 2025
Came to this restaurant on Kings birthday the shop was amazing. The atmosphere was amazing. The music wasn’t allowed was nice and chill. It just makes you feel way more welcome and on top of that the food was outstanding and the service was so amazing. The lady was so chill relax talking to us because me and my wife we didn’t really know what to order so she just took her time to explain everything to us and everything was amazing. We will definitely be back again
Sashini Sarangi
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October 25, 2024
Had an awesome experience at Xo! Loved the warm hospitality and friendly staff. The food was amazing !! fried rice was so good, I’m already planning my next visit. Jungle Curry was super yummy too! I tried the chili margarita, which came with fresh chillis, and wow… hands down the best I’ve had, but definitely not for the faint-hearted! Bonus: parking at the rear makes it easy to stop by.
B R
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January 27, 2025
When your XO chicken comes out undercooked and raw in the middle, then you send it back….then your same dish comes out re fried and over cooked….your restaurant has issues.
After the fact, the manger comes out and says “if you’re not happy with it, I deduct it from your bill”……why did you send the dish out again?!?!?!
Panang duck curry was ok…………..
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335 Lake Road, Hauraki, Auckland 0622, New Zealand
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Absolutely disappointing experience at this restaurant after booking through First Table. I called well ahead to let them know we would have one extra person, and we were happy to pay the full price. However, upon arrival, we were met with a rude greeting, being asked if we wanted to order drinks or leave. It set a negative tone right from the start. Things didn’t improve from there. After ordering, a staff member approached us in a stressful and rude manner, repeatedly insisting that we pay full price—something we had already agreed to. It made us feel incredibly uncomfortable. The food itself was equally disappointing. We were served raw chicken, which we had to send back. When it was returned, it was overcooked to the point of being inedible. To make matters worse, the dishes we ordered without spice (due to our friends' allergies) came out ridiculously spicy. The Pad Thai was a disaster—watery, flavorless, and the prawns tasted terrible, like dirt. All in all, it was a very frustrating experience. Poor service, rude staff, and food left a bad taste in our mouths (literally and figuratively). Given the poor treatment and quality of the meal, we won’t be returning and certainly wouldn’t recommend this restaurant to anyone. If you can’t provide decent food and good service and make clients this uncomfortable, you shouldn’t be on First Table.
Booked it through First Table. Absolutely beautiful atmosphere and the service was amazing. After a long time we had good Thai food! Will definitely visit again.
Came to this restaurant on Kings birthday the shop was amazing. The atmosphere was amazing. The music wasn’t allowed was nice and chill. It just makes you feel way more welcome and on top of that the food was outstanding and the service was so amazing. The lady was so chill relax talking to us because me and my wife we didn’t really know what to order so she just took her time to explain everything to us and everything was amazing. We will definitely be back again
Had an awesome experience at Xo! Loved the warm hospitality and friendly staff. The food was amazing !! fried rice was so good, I’m already planning my next visit. Jungle Curry was super yummy too! I tried the chili margarita, which came with fresh chillis, and wow… hands down the best I’ve had, but definitely not for the faint-hearted! Bonus: parking at the rear makes it easy to stop by.
When your XO chicken comes out undercooked and raw in the middle, then you send it back….then your same dish comes out re fried and over cooked….your restaurant has issues. After the fact, the manger comes out and says “if you’re not happy with it, I deduct it from your bill”……why did you send the dish out again?!?!?! Panang duck curry was ok…………..