I had paid $75 for a new set of nails and this is what I ended up with. The fact that I paid $75 and she didn’t do my cuticles is wild. The shape was terrible, I mentioned it to her a few times to fix a couple of them and it wasn’t fixed. I asked for them to be shorter and they weren’t taken shorter. There was clearly a language barrier issue which makes me wonder how someone can tailor to their customers needs. There is tons of product stuck around my cuticles that I’m still having to pick off, and now had to book with another salon to get them fixed this week as it’s embarrassing to walk around with my nails looking like this. A full set or a fill… why aren’t you doing the cuticles? You can’t properly prep a nail without doing that. Very disappointing.
Maddie
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December 27, 2024
Always nice and quiet and lovely staff here! Suu especially never disappoints- she always does such precise and beautiful nails with so much care, and is one of the loveliest nail techs I've met! The red, pink and star nails are both by her- she always manages to follow my reference images to a T. Highly recommend this salon.
Jubeida Fisher
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January 08, 2025
The nail lady was so rough when filing my nails that the nail file sliced a really deep cut into one side of my finger and a smaller cut on the other side of the same finger. My whole finger is in pain and the deep cut doesn’t seem to want to close. When I showed her that she’d cut me she just went “oh” and continued, not even an apology.
I love my overall nails and I think they look great - but just be gentle when you’re doing the nails. I now have a finger that isn’t healing and a plaster over my nails that I got done for a wedding
Natalia Lopez Cuellar
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March 08, 2025
A few weeks ago I had my nails painted with chrome on top but it didn't cure properly, so it started to fall off and become dull. I went back because they said they would fix them but they ended up worse. I had to go somewhere else to get them fixed because I felt so bad. I wrote to them but they didn’t care anymore.
Erica Mancilla
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February 28, 2025
First time at Sculpt, i went for the Gel mani & pedi spa. Nyla offered me a fantastic experience, she was gentle snd careful with my cuticles while prepping them. I couldn't decide between several shades of white, since i wanted to go for a more natural white, Nyla was super patient with me, she suggested me a milky white and I loved it🩷
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S255, Next to David Jones entrance, Westfield Newmarket Level 2/277 Broadway, Newmarket, Auckland 1023, New Zealand
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I had paid $75 for a new set of nails and this is what I ended up with. The fact that I paid $75 and she didn’t do my cuticles is wild. The shape was terrible, I mentioned it to her a few times to fix a couple of them and it wasn’t fixed. I asked for them to be shorter and they weren’t taken shorter. There was clearly a language barrier issue which makes me wonder how someone can tailor to their customers needs. There is tons of product stuck around my cuticles that I’m still having to pick off, and now had to book with another salon to get them fixed this week as it’s embarrassing to walk around with my nails looking like this. A full set or a fill… why aren’t you doing the cuticles? You can’t properly prep a nail without doing that. Very disappointing.
Always nice and quiet and lovely staff here! Suu especially never disappoints- she always does such precise and beautiful nails with so much care, and is one of the loveliest nail techs I've met! The red, pink and star nails are both by her- she always manages to follow my reference images to a T. Highly recommend this salon.
The nail lady was so rough when filing my nails that the nail file sliced a really deep cut into one side of my finger and a smaller cut on the other side of the same finger. My whole finger is in pain and the deep cut doesn’t seem to want to close. When I showed her that she’d cut me she just went “oh” and continued, not even an apology. I love my overall nails and I think they look great - but just be gentle when you’re doing the nails. I now have a finger that isn’t healing and a plaster over my nails that I got done for a wedding
A few weeks ago I had my nails painted with chrome on top but it didn't cure properly, so it started to fall off and become dull. I went back because they said they would fix them but they ended up worse. I had to go somewhere else to get them fixed because I felt so bad. I wrote to them but they didn’t care anymore.
First time at Sculpt, i went for the Gel mani & pedi spa. Nyla offered me a fantastic experience, she was gentle snd careful with my cuticles while prepping them. I couldn't decide between several shades of white, since i wanted to go for a more natural white, Nyla was super patient with me, she suggested me a milky white and I loved it🩷